The staff is friendly and consider their customers needs. Ryan is especially helpful , he takes the time to explain what repairs are need and how the process works,. As a woman I really appreciate this. The other side,though, the mechanics have forgotten to reset my "check engine" light on two occasions, so I had to turn around and go back to have it done. They need to double check this before giving the car back to the customer. Otherwise it is always a great experience.