Absolutely horrendous experience with this shop, I came in having issues with my AC I was told that I needed to have a system evacuation and then a refill and was quoted around $170. I was told it would take about an hour. 15 mins later someone comes and gets me and tells me that for some reason my car will not take the recharge after they evacuated it. He then proceeds to tell me that I need over $1,000 in repairs done and even that might still not fix it. I went to a different shop and it turns out that my engine coolant was incredibly low. Not only that but the shop did a test and the system was still filled with Freon and was never evacuated. So not only was I charged for a service that was never done I was quoted over $1000 to fix a problem that did not exist. What I want to know is how in the diagnostic process do you reach thousands of dollars in repairs before you check the coolant level? Lying about performing a service to a vehicle and then charging someone is nothing short of theft, me and my wife are very young and very broke and we're just trying to make it by. We had to choose between eating until our next paycheck or getting this AC fixed. And this shop not only went out of their way to lie to us, but try to juice us for every penny that we have. I came to this place because of the reviews online and can attest first hand that this shop is not one to be trusted or give business to.
Hi Jay Medeiros, If you would like to call and discuss, please do so. Thanks.
- George's Complete Auto Repair