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Top Auto Repair Shop in Cape Coral

GEORGE'S COMPLETE AUTO REPAIR Cape Coral Auto Repair

5

Fast friendly service,very knowledgeable,recommend thins that needed to be replaced but didn't push the sale .I strongly recommend them.

1

How do you let an employee go that was a good employee because of a review that wasn't that bad but had more to do with information relayed to him by the the tech that works onthe car.He doesn't work on any the vehicles, he relays the problems to the customers what is relayed to him.When you make a mistake I would think you would talk to the employee first. The techs don't let go.Very disappointed at George's Auto. S.Press

2

Brand new to the area, received flyer for oil change @$22.95/ although I knew from using synthetic oil that price would be higher (of course same price I have been paying on the other coast) Made appointment, but somehow never did materialize in the computer. No problem, fast, efficient on the oil change although a cursory look at the undercarriage discovered some problems and recommendations. Total for additional needed work would be around $1800, with a list of real problems, perceived problems and off course general maintenance. I did go for a second opinion, and quoted 60% less without most of George's recommendation but they did add a new problem that George's never discovered that increased the expense by 10% for a total cost savings of 50%. Honestly, if you ever get anything higher than $200 get a second opinion. Although note, free loaner car for the extensive work needed, or perceived by the staff, at that price the loaner should be for at least three days to make up for the added expense and recommendations.

1

Called today and spoke to Doug regarding the replacement of my alternator. I asked if he could give me an estimate and he said he couldn't do that without the vehicle being there. I asked if they went by book time and he said they did. So I asked then why he couldn't give me an estimate and he said their system is computerized and he couldn't give me an estimate without the vehicle being there. He asked when I could bring it in - I told him today, but I wasn't about to have my vehicle towed without knowing approximately what it was going to cost me. I've worked in Automotive before and when customers called in for quotes, we contacted our parts store to get a price on the part, and checked our labor time guide for the labor, and called our customers back with an estimate, and let them know that it's an approximate estimate and when the vehicle is there, we will provide an exact estimate. Easy peasy. But not for this shop, apparently. They lost my business today.

5

Made an appointment, they ordered the needed parts for the brake work and did the work within 24 hours. They even answered all my dumb questions about brakes. First time I didn't feel the need to call a auto shop. They kept me updated along the way. Best experience I've had with an auto repair shop.

5

Thank you again Ryan, very dependable and efficient service. Would recommend them highly.

5

Fantastic service at this garage. Our vehicle broke down! So we limped to George's at 4.45pm. They took a look and said it would be the next day before it could be fixed because they closed at 5.00pm and were already working on 3 other cars. When they found out we were on vacation from England they pulled out all the stops to fix the vehicle there and then. Great job carried out by great people.

Thank you so much for the kind words!

- George's Complete Auto Repair
5

I was referred to George's and gave them a call to get my oil changed. They got me in the next morning, Best Price in town, great customer service AND they took me to work while my car was having the oil changed. They offered to pick me back up from work to come get my car but I had a ride! Will definitely be back! The guys were very nice, sometimes it is hard to find good customer service!

5

What a great, low cost, HONEST, Auto Repair Shop. So nice and they can drive you and pick you up. HIghly recommend them!

5

AMAZING service! Recommend it to everyone!

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